The small print, in plain words
Returns & exchanges
Last updated
30 days
Returns are accepted within 30 days of delivery.
If something arrives damaged or wrong
Email us at sergeyyervandyann@yervv.com with your order number and a photo. We will send a replacement or refund you in full, whichever you prefer. You don't need to send the item back.
If you changed your mind
You can return an item within 30 days of delivery for a refund of what you paid for it. It must come back unworn, unwashed and unused. Email us first and we will send you the return address. Return postage is yours to pay, and the original shipping charge is not refunded.
Each item is printed for one customer, so we can't swap it for another size or color. If you need a different one, return the first and place a new order.
Refunds
Refunds go back to the card or payment method you used. We send the refund within 5 business days of the return reaching us. Your bank can take a few more days to show it.
How to start a return
Email sergeyyervandyann@yervv.com with your order number and what you would like to do. We reply within 2 business days.